This is only the second time in my 57 years on this earth that I've bothered to post a negative review, so that should tell you something. My car was doing strange things when I hit the brakes. I wasn't sure if it was actually a break issue or (more likely) a front end issue, so I agreed to pay Driver's $143 to diagnose the problem because that fee would deducted from the cost of repairing the problem. The problem turned out to be the control arms and they wanted just under $1000 to replace them. I know that I can do this work myself in a couple of hours with a couple hundred dollars in parts. One thousand dollars for this repair is insane! Are they charging several hundred dollars an hour for labor? If I had known that their rates were so ridicules, I never would have agreed to the $143 diagnostic fee. I might as well have flushed that money down the toilet.
Thank you for leaving a review, and we would like to work with you to resolve these concerns. The regional manager will be in contact with you in 24-48 hours.
- Broadway St.